Contact Us | Modterra Home

Contact Us

We’re here to help with questions about your order, our lighting products, or any part of your Modterra Home experience. Whether you’re choosing the right fixture or checking on a delivery, our team is ready to assist.

Email & Customer Support

The best way to reach us is by email. We aim to respond to all messages within 24–48 hours.

Customer support: support@modterrahome.com

Business phone: 228-437-6856

Mailing address: 822A Highway 90, Bay St. Louis, MS 39520

Hours & Response Time

Support availability: Online assistance available 24/7.
Response time: Most inquiries are answered within 24–48 hours.

Modterra Home is a U.S.-based, online-only lighting retailer. We do not operate a physical storefront.

Order Support

If you’re contacting us about an existing order, please include:

• Your full name
• Your order number
• The email address used at checkout
• Photos or details if your inquiry involves damage or delivery concerns

Product Questions

If you’re unsure whether a lighting fixture is the right fit for your space, feel free to reach out with:

• The product name or link
• The room where the fixture will be installed
• Approximate ceiling height or room size (if available)
• Any style or finish preferences

We’re happy to help you choose lighting that works comfortably within your home.

Business & Partnership Inquiries

For business or partnership inquiries, please contact us at support@modterrahome.com with “Partnership Inquiry” in the subject line.

At Modterra Home, we value clear communication and thoughtful support. If you have a question, we’re just a message away.